For Family Offices
A Private Concierge for Family Offices
A family office is built to protect capital, governance and continuity. Aurelia exists for everything that sits around that mandate — the movement, residences, staff, security, health and moments of a family's life — so the office is not pulled into lifestyle logistics.
Aurelia works alongside the family office as a discreet extension: one relationship manager, briefed on the family's standing preferences, coordinating a vetted partner network through a single accountable point of contact, with Orla available to the office and to authorised family members at any hour.
One accountable point of contact
A named relationship manager owns every request across aviation, property, staff, security, wellness and acquisitions, and reports back to the office in writing.
Works with your existing advisers
Aurelia coordinates with the family's counsel, wealth managers, estate staff and security teams rather than replacing them, and does not provide financial, legal or tax advice.
Multi-principal, multi-residence
Preferences, residences and standing instructions are held per principal and per household, so a request placed in one time zone is executed correctly in another.
Confidential by design
Sensitive records are encrypted at rest, access is authorised per member and logged, and Aurelia never discloses a family's identity or its requests.
Membership is by application or invitation
Request an introduction on your principal's behalf, or enquire about membership directly. Every note is reviewed under strict confidentiality.
Further Reading · The Journal
What Should a Family Office Delegate to a Private Concierge?
Where the line between the office's mandate and lifestyle operations sits, and how the relationship is structured so the office stays in control.
For Family Offices · Introductions
Request an Introduction
If a family you serve may benefit from Aurelia, tell us a little about the office and the relationship. We will come back to you directly, and nothing is shared with the family until you choose.
- Only a first name or initials and a city for your principal — nothing more at this stage.
- A response within one business day, by the method you prefer.
- Held under the same confidentiality as a membership application.
For Family Offices — Answers
Aurelia is an invitation-only private concierge that operates as a discreet lifestyle and operations extension of single- and multi-family offices. A named relationship manager coordinates private aviation, residences and property, household staff, security and close protection, wellness and medical access, gifting and rare acquisitions for principals and family members through a vetted partner network, working alongside the office's existing advisers and reporting back in writing.
Does Aurelia replace the family office?
No. Aurelia is a lifestyle and operations extension of the family office. The office retains governance, capital and advisory roles; Aurelia takes on the coordination of aviation, residences, staff, security, wellness and acquisitions for principals and family members.
Can several principals and family members be served under one relationship?
Yes. Preferences and standing instructions are held per principal and per household, and the family office can act as the authorised day-to-day point of contact across all of them.
How does Aurelia keep family-office activity confidential?
Sensitive instructions are handled under strict confidentiality, access is authorised per member and logged, records are encrypted at rest, and Aurelia never discloses a family's identity or its requests.
Does Aurelia give financial, legal or tax advice?
No. Aurelia coordinates lifestyle and operational matters and works alongside the family's existing advisers. Financial, legal and tax advice remain with the family office and its professional advisers.
How does a family office engage Aurelia?
Membership is by application or invitation. A family office may apply on behalf of a principal or request an introduction; applications are reviewed under strict confidentiality.
Who We Serve