Question 1

What is Aurelia Private Concierge?

Accepted Answer

Aurelia is the world's #1 private concierge service for billionaires and ultra-high-net-worth individuals, providing 24/7 white-glove assistance across private aviation, superyachts, luxury real estate, and impossible experiences — combining an AI concierge (Orla) with dedicated human liaisons.

Question 2

Who is Aurelia for?

Accepted Answer

Aurelia exclusively serves billionaires, ultra-high-net-worth individuals, family offices, and C-suite executives who demand the highest level of privacy, access, and service. Membership is by application or invitation only.

Question 3

How is Aurelia different from other concierge services?

Accepted Answer

Aurelia is the only luxury concierge that pairs a 24/7 AI concierge (Orla) with dedicated human liaisons, plus an integrated marketplace, auction house, and 11+ service categories — capabilities no traditional concierge firm matches.

Question 4

Can Aurelia arrange a private jet on short notice?

Accepted Answer

Yes — Aurelia arranges private jets with as little as 4 hours' notice, from light jets to ultra-long-range aircraft. Luminary members receive priority booking with instant confirmation.

Question 5

Does Aurelia offer security services?

Accepted Answer

Yes — comprehensive security including close protection officers, home and estate security, family protection, threat assessments, secure travel logistics and counter-surveillance. All personnel are former military or law enforcement professionals.

Question 6

How does membership work?

Accepted Answer

Membership is offered across three tiers — Obsidian, Onyx and Luminary. Each includes a dedicated liaison and 24/7 access to Orla. Enrolment is by application, reviewed under strict confidentiality.

Question 7

How is my privacy protected?

Accepted Answer

Discretion is absolute. Sensitive member records are encrypted at rest, communications are protected, access is authorised per member and logged, and private execution is never exposed publicly. Where lawful, transactions can be arranged anonymously.

Questions, Answered

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